The PC Professional
Unparalleled Expertise In Computer Systems, Components & Peripherals
The Business The PC Professional is a reseller of reliable, quality and value new computer systems, components, peripherals and software located in Fyshwick ACT Canberra Australia. The PC Professional has been providing the Canberra PC community with individual high-tech solutions and old fashioned service since 1999. The services offered by The PC Professional include consultation, design, testing, delivery, installation, servicing, support and warranty of computer systems to meet the specific needs of individual customers for home/internet, enthusiast and small business.
The expertise held by The PC Professional is unparalled in core computer components and in the construction and design of pc systems evidenced by industry certification with AMD and from a decade of embedded engineering and digital signal processing system design within the electronics industry.
Quality & Reliability The core components of any computer system include the following:
Power Supply
Motherboard
Processor
Memory
Hard Drive
All core components sold by and included within systems designed and constructed by The PC Professional are selected on a quality and reliability basis giving consideration to:
Industry Certification
Manufacturer Recommendations
Component Specifications
Warranty
Personal Experience
The computer industry is perpetuated with resellers of limited knowledge and arbitrarily claimed expertise. Poorly designed or specified components and systems and poor manufacturing practices impact customers through product downtime, displacement and recomission delays. The probability of electronic component failure drops rapidly after commission and it is poor design and manufacturing practice leading to component fatigue that is responsible for the majority of the remaining failures within specified component lifetimes.
The PC Professional addresses these two key issues of quality and reliability through the selection processes stated above, through the implementation of static sensitive manufacturing practice and through low and high level hardware product testing and burn-in prior to product delivery.
Service & Value Service is the central theme to the business of The PC Professional. To facilitate the needs of customers of The PC Professional the following is provided:
Quick, intuative and effortless website interface
Accurate, detailed, weekly updates of products and services with images
Guarenteed regular and prompt feedback on the status of orders and service requests
Secure online transactions
Online returns and service booking enquiries and requests
Access to the business via phone, fax, shopfront or online
Convenient shopfront open hours
The PC Professional is constantly looking for ways to improve the business in terms of efficiency and services provided.
As a sole trader, The PC Professional maintains low overheads leading to low product markup requirements providing The PC Professional with a very competitive edge in terms of value for money.